:root {
  --bg: #f6f7f9;
  --surface: #ffffff;
  --border: #e3e6eb;
  --text: #1a1d23;
  --text-dim: #6b7280;
  --brand: #128c7e;
  --brand-dark: #0e6b60;
  --ok: #1a9c5b;
  --ok-bg: #e6f7ee;
  --warn: #b5790a;
  --warn-bg: #fdf3dc;
  --cold: #3763d6;
  --cold-bg: #e9eefc;
  --off: #8a8f98;
  --off-bg: #eef0f2;
  --danger: #d1352a;
  --danger-bg: #fbe7e5;
  --purple: #a24fc9;
  --purple-bg: #f3e8f9;
  --radius: 10px;
  --shadow: 0 1px 2px rgba(16, 24, 40, .05), 0 1px 3px rgba(16, 24, 40, .06);
}

* { box-sizing: border-box; }

body {
  margin: 0;
  background: var(--bg);
  color: var(--text);
  /* WhatsApp no incrusta una tipografía propia en su UI de chat: renderiza
     con la fuente nativa de cada sistema (San Francisco en Mac/iOS, Segoe UI
     en Windows, Roboto en Android). Este stack replica ese mismo criterio. */
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif;
}

.shell { display: flex; min-height: 100vh; align-items: stretch; }
.shell[hidden] { display: none; }

.sidebar {
  width: 240px;
  flex-shrink: 0;
  background: var(--surface);
  border-right: 1px solid var(--border);
  padding: 18px 14px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.main { flex: 1; min-width: 0; padding: 20px 28px 60px; }

.brand { display: flex; align-items: center; gap: 10px; padding: 0 6px 10px; }
.brand-dot { width: 12px; height: 12px; border-radius: 50%; background: var(--brand); box-shadow: 0 0 0 4px color-mix(in srgb, var(--brand) 18%, transparent); }
.brand h1 { font-size: 15.5px; font-weight: 700; margin: 0; }

.nav-group-label { font-size: 11px; font-weight: 700; letter-spacing: .05em; text-transform: uppercase; color: var(--text-dim); padding: 6px 10px 2px; }

.sidenav { display: flex; flex-direction: column; gap: 2px; }
.sidenav-section { display: flex; flex-direction: column; }

.sidenav-item, .sidenav-subitem {
  font: inherit; text-align: left; border: none; background: transparent; cursor: pointer;
  border-radius: 8px; color: var(--text-dim); font-size: 13.5px; font-weight: 600;
}
.sidenav-item { display: flex; align-items: center; gap: 9px; padding: 8px 10px; }
.sidenav-item:hover, .sidenav-subitem:hover { background: var(--bg); color: var(--text); }
.sidenav-item.is-active, .sidenav-subitem.is-active { background: color-mix(in srgb, var(--brand) 10%, transparent); color: var(--brand-dark); }

.sidenav-children { display: flex; flex-direction: column; gap: 1px; margin: 2px 0 8px 27px; border-left: 1px solid var(--border); padding-left: 10px; }
.sidenav-subitem { padding: 6px 8px; font-weight: 500; font-size: 13px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }

.sidebar-footer { margin-top: auto; padding-top: 10px; border-top: 1px solid var(--border); display: flex; flex-direction: column; gap: 2px; }
.account-chip { display: flex; align-items: center; gap: 9px; padding: 6px 10px 10px; }
.account-avatar {
  width: 30px; height: 30px; flex-shrink: 0; border-radius: 50%; background: var(--brand);
  color: #fff; font-size: 13px; font-weight: 700; display: flex; align-items: center; justify-content: center;
}
.account-info { display: flex; flex-direction: column; min-width: 0; }
.account-name { font-size: 13px; font-weight: 700; color: var(--text); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.account-email { font-size: 11.5px; color: var(--text-dim); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }

.sidebar-footer-item {
  font: inherit; text-align: left; border: none; background: transparent; cursor: pointer;
  border-radius: 8px; color: var(--text-dim); font-size: 13.5px; font-weight: 600;
  display: flex; align-items: center; gap: 9px; padding: 8px 10px;
}
.sidebar-footer-item:hover { background: var(--bg); color: var(--text); }

.config-vendor-cell { display: flex; align-items: center; gap: 9px; }
.config-vendor-cell .account-avatar { width: 26px; height: 26px; font-size: 11.5px; }
.role-badge {
  display: inline-block; border: 1px solid var(--border); background: var(--bg);
  border-radius: 999px; padding: 3px 12px; font-size: 12px; font-weight: 600; color: var(--text-dim);
}
.role-badge-full { background: color-mix(in srgb, var(--brand) 12%, transparent); border-color: transparent; color: var(--brand-dark); }
.role-perm-count { font-size: 12.5px; }

.config-panel[hidden] { display: none; }

.role-shield { font-size: 15px; }
.role-row-name { display: flex; align-items: center; gap: 9px; }

.role-chips-row td { padding-top: 0; }
.role-chips { display: flex; flex-wrap: wrap; gap: 8px; padding: 2px 0 10px; }
.role-chip {
  display: inline-block; background: var(--bg); border: 1px solid var(--border);
  border-radius: 999px; padding: 4px 12px; font-size: 12.5px; color: var(--text);
}

.role-template-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.role-template-grid[hidden] { display: none; }
.role-template-card {
  text-align: left; font: inherit; cursor: pointer; border: 1px solid var(--border); background: var(--surface);
  border-radius: 10px; padding: 12px 14px; display: flex; flex-direction: column; gap: 4px;
}
.role-template-card:hover { border-color: color-mix(in srgb, var(--brand) 40%, var(--border)); }
.role-template-card.is-active { border-color: var(--brand); background: color-mix(in srgb, var(--brand) 6%, transparent); box-shadow: 0 0 0 1px var(--brand); }
.role-template-card strong { font-size: 13.5px; }
.role-template-card .muted { font-size: 12.5px; }
.role-template-count { font-size: 11.5px; color: var(--text-dim); font-weight: 600; }

.role-permissions-header { display: flex; align-items: center; justify-content: space-between; font-size: 13px; font-weight: 600; color: var(--text-dim); }
.role-categories { display: flex; flex-direction: column; gap: 8px; }
.role-category { border: 1px solid var(--border); border-radius: 10px; overflow: hidden; }
.role-category-header {
  width: 100%; display: flex; align-items: center; gap: 10px; font: inherit; text-align: left;
  border: none; background: var(--surface); cursor: pointer; padding: 10px 14px; color: var(--text);
}
.role-cat-caret { color: var(--text-dim); font-size: 11px; width: 10px; }
.role-cat-label { font-weight: 600; font-size: 13.5px; flex: 1; }
.role-cat-count { font-size: 12px; color: var(--text-dim); }
.role-cat-toggle-all { font-size: 12px; font-weight: 600; color: var(--brand-dark); }
.role-cat-toggle-all:hover { text-decoration: underline; }
.role-cat-note { margin: 0; padding: 0 14px 10px 34px; font-size: 12px; color: var(--text-dim); }
.role-cat-warn { background: var(--warn-bg); }
.role-cat-warn .role-category-header { background: transparent; }
.role-cat-warn .role-cat-note { color: var(--warn); }
.role-cat-danger { background: var(--danger-bg); }
.role-cat-danger .role-category-header { background: transparent; }
.role-cat-danger .role-cat-note { color: var(--danger); }
.role-cat-body { display: flex; flex-direction: column; gap: 2px; padding: 2px 14px 10px 34px; }
.role-cat-body[hidden] { display: none; }
.role-perm-row { display: flex; align-items: flex-start; gap: 9px; padding: 6px 0; font-weight: 400; cursor: pointer; }
.role-perm-row input[type="checkbox"] { margin-top: 3px; flex-shrink: 0; }
.role-perm-row strong { display: block; font-size: 13px; font-weight: 600; color: var(--text); }
.role-perm-desc { display: block; font-size: 12px; }

.logged-out-screen {
  position: fixed; inset: 0; z-index: 1000; background: var(--bg);
  display: flex; align-items: center; justify-content: center; padding: 20px;
}
.logged-out-screen[hidden] { display: none; }
.logged-out-card {
  background: var(--surface); border: 1px solid var(--border); border-radius: 14px;
  box-shadow: var(--shadow); padding: 32px 28px; max-width: 340px; width: 100%;
  text-align: center; display: flex; flex-direction: column; align-items: center; gap: 6px;
}
.logged-out-icon { font-size: 28px; margin-bottom: 4px; }
.logged-out-card h2 { margin: 0; font-size: 17px; }
.logged-out-card .btn { margin-top: 14px; width: 100%; }

/* ── Login ─────────────────────────────────────────────────────────────── */
.login-card { max-width: 420px; text-align: left; align-items: stretch; gap: 10px; }
.login-brand { padding: 0 0 4px; justify-content: center; }
.login-card h2 { text-align: center; }
.login-modes { justify-content: center; margin: 2px 0 4px; }
.login-form { padding: 0; }
.login-form .settings-actions { flex-direction: column-reverse; align-items: stretch; gap: 8px; }
.login-form .settings-status { text-align: center; }
.login-card .login-form .btn { margin-top: 0; }
.login-hint { text-align: center; margin: 0; }
.phone-field { display: flex; gap: 8px; }
.phone-field select { width: 150px; flex-shrink: 0; }
.phone-field input { flex: 1; min-width: 0; }

/* Ocultar por permiso: estos selectores tienen display propio */
.sidenav-item[hidden], .sidenav-subitem[hidden], .sidenav-section[hidden],
.chip[hidden], .btn[hidden], .sidebar-footer-item[hidden], .status-pill-wrap[hidden],
.topbar-actions-group[hidden] { display: none; }

.channel-limit-label { font-size: 12.5px; white-space: nowrap; }
.role-badge-ok { background: var(--ok-bg); border-color: transparent; color: var(--ok); }
.role-badge-off { background: var(--danger-bg); border-color: transparent; color: var(--danger); }
.role-badge-info { background: var(--cold-bg); border-color: transparent; color: var(--cold); }
.org-users-row td { padding-top: 0; }
.org-users { display: flex; flex-direction: column; gap: 6px; padding: 2px 0 10px; }
.org-user { display: flex; align-items: center; gap: 10px; font-size: 13px; }
.org-user .muted { font-size: 12px; }
.org-user-actions { margin-left: auto; display: flex; gap: 4px; }

.topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 4px 0 20px;
  gap: 16px;
  flex-wrap: wrap;
}
.topbar h2 { font-size: 19px; margin: 0; }

.topbar-actions { display: flex; align-items: center; gap: 10px; margin-left: auto; }
.topbar-actions-group { display: flex; align-items: center; gap: 10px; }
.topbar-actions-group[hidden] { display: none; }

.view[hidden] { display: none; }

.status-pill-wrap { position: relative; }
.status-pill {
  display: flex; align-items: center; gap: 8px; font: inherit; font-weight: 600; font-size: 13px;
  color: var(--text); background: var(--bg); border: 1px solid var(--border); border-radius: 999px;
  padding: 8px 14px; cursor: pointer; white-space: nowrap;
}
.status-pill:hover { background: var(--border); }
.status-pill-dot { width: 8px; height: 8px; border-radius: 50%; flex-shrink: 0; background: var(--text-dim); }
.status-pill-caret { color: var(--text-dim); font-size: 11px; }

.status-pill-panel {
  position: absolute; top: calc(100% + 8px); right: 0; width: min(340px, 90vw);
  background: var(--surface); border: 1px solid var(--border); border-radius: 12px;
  box-shadow: var(--shadow); z-index: 60; overflow: hidden; padding-bottom: 6px;
}
.status-pill-panel[hidden] { display: none; }

.status-menu-title { padding: 14px 16px 8px; font-size: 11px; font-weight: 700; letter-spacing: .05em; text-transform: uppercase; color: var(--text-dim); }
.status-menu-option {
  width: 100%; display: flex; align-items: flex-start; gap: 12px; padding: 9px 16px;
  border: none; background: transparent; font: inherit; text-align: left; cursor: pointer;
}
.status-menu-option:hover { background: var(--bg); }
.status-menu-option.is-active { background: color-mix(in srgb, var(--brand) 6%, transparent); }
.status-menu-icon-box {
  width: 34px; height: 34px; border-radius: 9px; display: flex; align-items: center; justify-content: center;
  font-size: 15px; flex-shrink: 0;
}
.status-menu-text { display: flex; flex-direction: column; gap: 1px; min-width: 0; }
.status-menu-text strong { font-size: 13.5px; color: var(--text); }
.status-menu-text .muted { font-size: 12px; }
.status-menu-check { margin-left: auto; color: var(--ok); font-weight: 700; flex-shrink: 0; padding-top: 6px; }
.status-menu-swatch { width: 10px; height: 10px; border-radius: 50%; margin-left: auto; flex-shrink: 0; margin-top: 6px; }
.status-menu-footer-link {
  width: 100%; text-align: center; padding: 10px; margin-top: 4px; font-size: 12.5px; font-weight: 600;
  color: var(--brand-dark); border: none; border-top: 1px solid var(--border); background: transparent; cursor: pointer;
}
.status-menu-footer-link:hover { background: var(--bg); }

.muted { color: var(--text-dim); font-size: 13.5px; }

.placeholder-box {
  display: flex; flex-direction: column; align-items: center; justify-content: center;
  text-align: center; gap: 6px;
  background: var(--surface); border: 1px dashed var(--border); border-radius: var(--radius);
  padding: 70px 20px;
}
.placeholder-icon { font-size: 30px; margin-bottom: 6px; }
.placeholder-box h3 { margin: 0; font-size: 15px; }

select, input[type="search"], input[type="text"], input[type="password"], textarea {
  font: inherit;
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 8px 10px;
  background: var(--surface);
  color: var(--text);
}

.btn {
  font: inherit;
  border: 1px solid var(--border);
  background: var(--surface);
  border-radius: 8px;
  padding: 8px 14px;
  cursor: pointer;
}
.btn-ghost:hover { background: var(--bg); }
.btn-primary { background: var(--brand); border-color: var(--brand); color: #fff; font-weight: 600; }
.btn-primary:hover { background: var(--brand-dark); }
.btn-facebook { background: #1877f2; border-color: #1877f2; color: #fff; font-weight: 600; width: 100%; }
.btn-facebook:hover { background: #166fe0; }
.btn-facebook:disabled { opacity: .6; cursor: progress; }
.fb-connect { display: flex; flex-direction: column; gap: 8px; }
.fb-connect .hint { margin: 0; color: var(--text-dim); font-size: 12.5px; }
.fb-connect-or { display: flex; align-items: center; gap: 10px; color: var(--text-dim); font-size: 12px; margin-top: 4px; }
.fb-connect-or::before, .fb-connect-or::after { content: ''; flex: 1; height: 1px; background: var(--border); }
.login-legal a { color: inherit; text-decoration: underline; }
.btn.is-active { background: var(--text); border-color: var(--text); color: #fff; }
.btn-icon { border: none; background: transparent; font-size: 16px; cursor: pointer; color: var(--text-dim); padding: 4px 8px; }
.btn-icon:hover { color: var(--text); }

.kpis {
  display: grid;
  grid-template-columns: repeat(5, 1fr);
  gap: 12px;
  margin-bottom: 16px;
}
.kpi {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 14px 16px;
  box-shadow: var(--shadow);
  display: flex;
  flex-direction: column;
}
.kpi-value { font-size: 24px; font-weight: 700; }
.kpi-label { font-size: 12px; color: var(--text-dim); margin-top: 2px; }
.kpi-ok .kpi-value { color: var(--ok); }
.kpi-warn .kpi-value { color: var(--warn); }
.kpi-cold .kpi-value { color: var(--cold); }
.kpi-off .kpi-value { color: var(--off); }

.filters { display: flex; align-items: center; gap: 8px; margin-bottom: 14px; flex-wrap: wrap; }
.chip {
  font: inherit;
  border: 1px solid var(--border);
  background: var(--surface);
  border-radius: 999px;
  padding: 6px 14px;
  font-size: 13px;
  cursor: pointer;
  color: var(--text-dim);
}
.chip.is-active { background: var(--text); color: #fff; border-color: var(--text); }
#search { margin-left: auto; min-width: 240px; }

.table-wrap {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  overflow-x: auto;
}

table { width: 100%; border-collapse: collapse; font-size: 13.5px; }
th, td { padding: 10px 14px; text-align: left; white-space: nowrap; }
thead th { color: var(--text-dim); font-weight: 600; font-size: 12px; text-transform: uppercase; letter-spacing: .02em; border-bottom: 1px solid var(--border); cursor: pointer; user-select: none; }
tbody tr { border-bottom: 1px solid var(--border); cursor: pointer; }
tbody tr:last-child { border-bottom: none; }
tbody tr:hover { background: var(--bg); }
.empty-row td { text-align: center; color: var(--text-dim); padding: 40px; cursor: default; }
.empty-row:hover { background: transparent; }

.badge { display: inline-block; padding: 3px 10px; border-radius: 999px; font-size: 12px; font-weight: 600; }
.badge-CALIFICADO { background: var(--ok-bg); color: var(--ok); }
.badge-TIBIO { background: var(--warn-bg); color: var(--warn); }
.badge-FRIO { background: var(--cold-bg); color: var(--cold); }
.badge-DESCARTADO { background: var(--off-bg); color: var(--off); }

.overlay {
  position: fixed; inset: 0;
  background: rgba(16, 20, 26, .38);
  display: flex; justify-content: flex-end;
  z-index: 50;
}
.overlay[hidden] { display: none; }
.overlay:has(.modal) { justify-content: center; align-items: center; }

.drawer, .modal {
  background: var(--surface);
  height: 100%;
  width: min(480px, 100vw);
  box-shadow: -8px 0 30px rgba(0,0,0,.12);
  display: flex; flex-direction: column;
}
.modal { height: auto; max-height: 90vh; width: min(560px, 92vw); border-radius: 14px; }
.modal-sm { width: min(380px, 92vw); }
.modal-lg { width: min(680px, 92vw); }

/* ── Vista Canales: grilla de tarjetas ──────────────────────────────────── */

/* ── Vista Bandeja Global ────────────────────────────────────────────────── */

.inbox-filters { display: flex; flex-wrap: wrap; align-items: flex-start; gap: 8px; margin-bottom: 12px; position: relative; z-index: 5; }

.inbox-search-wrap { position: relative; flex: 1; min-width: 220px; }
.inbox-search-wrap input[type="search"] { width: 100%; padding-left: 30px; }
.inbox-search-icon { position: absolute; left: 9px; top: 50%; transform: translateY(-50%); font-size: 12px; opacity: .6; pointer-events: none; }

.filter-dropdown { position: relative; }
.filter-trigger {
  font: inherit;
  display: inline-flex; align-items: center; gap: 6px;
  border: 1px solid var(--border);
  background: var(--surface);
  border-radius: 8px;
  padding: 8px 12px;
  font-size: 13px;
  color: var(--text);
  cursor: pointer;
  white-space: nowrap;
}
.filter-trigger:hover { border-color: var(--brand); }
.filter-trigger[disabled] { opacity: .5; cursor: not-allowed; }
.filter-trigger[disabled]:hover { border-color: var(--border); }
.filter-caret { font-size: 10px; color: var(--text-dim); }
.filter-badge {
  background: var(--brand); color: #fff; font-size: 11px; font-weight: 700;
  border-radius: 999px; min-width: 16px; height: 16px; padding: 0 4px;
  display: inline-flex; align-items: center; justify-content: center;
}
.filter-badge[hidden] { display: none; }

.filter-panel {
  position: absolute; top: calc(100% + 6px); left: 0;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: 0 8px 24px rgba(16, 24, 40, .12);
  padding: 12px;
  min-width: 220px;
  z-index: 20;
}
.filter-panel-title { font-size: 11px; font-weight: 700; letter-spacing: .04em; text-transform: uppercase; color: var(--text-dim); margin-bottom: 8px; }
.filter-panel-list { display: flex; flex-direction: column; gap: 2px; max-height: 260px; overflow-y: auto; }
.filter-panel-search { width: 100%; margin-bottom: 8px; }
.filter-panel-empty { padding: 4px 2px; margin: 0; }

.filter-option {
  display: flex; align-items: center; gap: 8px;
  padding: 6px 6px; border-radius: 6px; font-size: 13px; cursor: pointer;
}
.filter-option:hover { background: var(--bg); }
.filter-option input[type="checkbox"] { accent-color: var(--brand); }

.filter-dropdown-dates .filter-panel-dates { left: auto; right: 0; min-width: 560px; padding: 16px; }

.date-mode-tabs { display: flex; gap: 8px; margin-bottom: 14px; }
.date-mode-btn {
  font: inherit; border: 1px solid var(--border); background: var(--surface);
  border-radius: 999px; padding: 6px 14px; font-size: 12.5px; cursor: pointer; color: var(--text-dim);
}
.date-mode-btn.is-active { background: var(--text); color: #fff; border-color: var(--text); }

.date-calendars { display: grid; grid-template-columns: auto 1fr 1fr auto; align-items: start; gap: 10px; }
.cal-nav { border: none; background: transparent; font-size: 18px; cursor: pointer; color: var(--text-dim); padding: 4px 2px; margin-top: 2px; }
.cal-nav:hover { color: var(--text); }

.calendar { display: flex; flex-direction: column; gap: 6px; }
.calendar-title { font-size: 13px; font-weight: 700; text-align: center; margin-bottom: 4px; }
.calendar-weekdays { display: grid; grid-template-columns: repeat(7, 1fr); font-size: 11px; color: var(--text-dim); text-align: center; }
.calendar-grid { display: grid; grid-template-columns: repeat(7, 1fr); gap: 2px; }
.cal-day {
  font: inherit; border: none; background: transparent; border-radius: 6px;
  padding: 6px 0; font-size: 12.5px; cursor: pointer; color: var(--text);
}
.cal-day:hover { background: var(--bg); }
.cal-day.is-today { font-weight: 700; color: var(--brand); }
.cal-day.is-range-edge { background: var(--brand); color: #fff; }
.cal-day.is-in-range { background: color-mix(in srgb, var(--brand) 16%, transparent); }
.cal-day-empty { cursor: default; }
.cal-day-empty:hover { background: transparent; }

.date-actions { display: flex; justify-content: flex-end; gap: 10px; margin-top: 14px; }

@media (max-width: 900px) {
  .filter-dropdown-dates .filter-panel-dates { min-width: 92vw; }
  .date-calendars { grid-template-columns: auto 1fr auto; }
  .date-calendars .calendar:last-child { display: none; }
}

/* ── Vista Chat de canal (3 paneles) ─────────────────────────────────────── */

.channel-layout {
  display: grid;
  grid-template-columns: 300px 1fr 320px;
  gap: 16px;
  height: calc(100vh - 140px);
  min-height: 480px;
}

.channel-list-pane, .channel-thread-pane, .channel-info-pane {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  overflow: hidden;
  display: flex;
  flex-direction: column;
}

.channel-list-pane { padding: 14px; gap: 10px; }
.channel-list-tabs { display: flex; gap: 6px; }
.channel-list-tabs .chip { flex: 1; text-align: center; }
/* .inbox-search-wrap trae flex:1 de Bandeja Global (fila) — acá el panel es
   columna, así que sin esto crecería verticalmente y empujaría la lista. */
.channel-list-pane .inbox-search-wrap { flex: none; }
.channel-contacts { flex: 1; overflow-y: auto; margin: 0 -14px -14px; }

.channel-contact-row {
  display: flex; align-items: center; gap: 10px;
  padding: 10px 14px; border-bottom: 1px solid var(--border); cursor: pointer;
}
.channel-contact-row:hover { background: var(--bg); }
.channel-contact-row.is-active { background: color-mix(in srgb, var(--brand) 10%, transparent); }
.channel-contact-main { flex: 1; min-width: 0; }
.channel-contact-top { display: flex; align-items: baseline; justify-content: space-between; gap: 6px; }
.channel-contact-name { font-weight: 700; font-size: 13.5px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.channel-contact-date { font-size: 11px; color: var(--text-dim); flex-shrink: 0; }
.channel-contact-preview { font-size: 12.5px; color: var(--text-dim); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; margin-top: 2px; }
.channel-contact-tags { display: flex; gap: 5px; margin-top: 5px; flex-wrap: wrap; }

.channel-thread-pane { position: relative; }
.channel-thread-empty {
  flex: 1; display: flex; flex-direction: column; align-items: center; justify-content: center;
  text-align: center; gap: 4px; color: var(--text-dim);
}
.channel-thread-empty[hidden] { display: none; }
.channel-thread-empty-icon {
  width: 56px; height: 56px; border-radius: 50%; background: var(--bg);
  display: flex; align-items: center; justify-content: center; font-size: 22px; margin-bottom: 8px;
}
.channel-thread { flex: 1; display: flex; flex-direction: column; min-height: 0; }
.channel-thread[hidden] { display: none; }

.channel-thread-header {
  display: flex; align-items: center; gap: 12px;
  padding: 14px 16px; border-bottom: 1px solid var(--border); flex-shrink: 0;
}
.channel-thread-heading { display: flex; flex-direction: column; margin-right: auto; min-width: 0; }
.channel-thread-heading strong { font-size: 14px; }
.channel-thread-controls { display: flex; align-items: center; gap: 8px; flex-shrink: 0; }
#ct-ia-toggle.is-on { background: var(--ok-bg); border-color: transparent; color: var(--ok); }
#ct-ia-toggle.is-off { background: var(--off-bg); border-color: transparent; color: var(--off); }

/* Chips tipo "Nuevo ▾ / Frío ▾ / IA On" del header del chat ────────────── */

.ct-dropdown { position: relative; }
.ct-chip {
  font: inherit;
  display: inline-flex; align-items: center; gap: 6px;
  border: 1px solid var(--border);
  background: var(--bg);
  border-radius: 999px;
  padding: 7px 12px;
  font-size: 13px;
  font-weight: 600;
  color: var(--text);
  cursor: pointer;
  white-space: nowrap;
}
.ct-chip:hover { border-color: var(--brand); }
.ct-chip.ct-chip-tinted { background: color-mix(in srgb, var(--tint, var(--brand)) 12%, transparent); border-color: transparent; color: var(--tint, var(--brand)); }

.ct-dot { width: 8px; height: 8px; border-radius: 50%; flex-shrink: 0; background: var(--off); }

.ct-dropdown-panel {
  position: absolute; top: calc(100% + 6px); left: 0;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: 0 8px 24px rgba(16, 24, 40, .12);
  padding: 6px;
  min-width: 200px;
  z-index: 30;
}
.ct-dropdown-panel[hidden] { display: none; }

.ct-option {
  display: flex; align-items: center; gap: 8px;
  padding: 8px 10px; border-radius: 8px; font-size: 13.5px; font-weight: 600;
  cursor: pointer; color: var(--text);
}
.ct-option:hover { background: var(--bg); }
.ct-option .ct-check { margin-left: auto; color: var(--brand); font-weight: 700; }
.ct-option-add { color: var(--text-dim); font-weight: 600; }
.ct-dropdown-sep { height: 1px; background: var(--border); margin: 4px 2px; }

.channel-thread-body { flex: 1; overflow-y: auto; padding: 16px; display: flex; flex-direction: column; gap: 8px; }

.channel-composer {
  display: flex; align-items: center; gap: 8px;
  padding: 12px 16px; border-top: 1px solid var(--border); flex-shrink: 0;
}
.channel-composer input[type="text"] { flex: 1; }
/* El composer está pegado al fondo del panel (que tiene overflow:hidden), así
   que sus dropdowns (emoji/adjuntar) se abren hacia arriba, no hacia abajo. */
.channel-composer .ct-dropdown-panel { top: auto; bottom: calc(100% + 6px); }

.composer-icon-btn {
  display: flex; align-items: center; justify-content: center;
  border: none; background: transparent; cursor: pointer;
  color: var(--text-dim); padding: 6px; border-radius: 8px;
  flex-shrink: 0;
}
.composer-icon-btn:hover { background: var(--bg); }
.composer-icon-btn svg { display: block; }
.composer-icon-btn.is-recording { background: #fdecea; color: #d1352a; animation: composer-pulse 1.2s infinite; }
@keyframes composer-pulse { 0%, 100% { opacity: 1; } 50% { opacity: .45; } }

.composer-status {
  padding: 6px 16px; font-size: 12.5px; color: var(--text-dim); border-top: 1px solid var(--border);
}
.composer-status[hidden] { display: none; }
.composer-status.err { color: #d1352a; }

.emoji-panel { width: 300px; padding: 10px; }
.emoji-grid { display: grid; grid-template-columns: repeat(8, 1fr); gap: 2px; max-height: 220px; overflow-y: auto; margin-top: 8px; }
.emoji-grid button {
  border: none; background: transparent; font-size: 19px; padding: 5px; border-radius: 6px; cursor: pointer; line-height: 1;
}
.emoji-grid button:hover { background: var(--bg); }

.bubble img, .bubble video { max-width: 240px; border-radius: 8px; display: block; }
.bubble audio { display: block; }
.bubble .media-caption { margin-top: 6px; }
.bubble .media-doc-link { color: inherit; text-decoration: underline; }

.channel-info-pane { padding: 0; overflow-y: auto; }
.channel-info-pane form { display: flex; flex-direction: column; flex: 1; min-height: 0; }

/* Info del cliente: header ──────────────────────────────────────────────── */

.ci-header {
  position: sticky; top: 0; z-index: 2;
  display: flex; align-items: center; justify-content: space-between; gap: 8px; flex-wrap: wrap; row-gap: 8px;
  padding: 14px 18px 12px; background: var(--surface); border-bottom: 1px solid var(--border);
}
.ci-header-title { display: flex; align-items: center; gap: 6px; font-size: 14px; font-weight: 700; white-space: nowrap; }
.ci-header-title-icon { font-size: 15px; flex-shrink: 0; }
.ci-header-actions { display: flex; align-items: center; gap: 5px; flex-shrink: 0; margin-left: auto; }

.ci-icon-btn {
  display: flex; align-items: center; justify-content: center;
  width: 26px; height: 26px; border-radius: 999px; font-size: 11.5px;
  border: 1px solid var(--border); background: var(--surface); color: var(--text-dim);
}
.ci-icon-btn[disabled] { opacity: .5; cursor: not-allowed; }

.ci-status-pill {
  display: inline-flex; align-items: center; gap: 5px;
  border: 1px solid transparent; border-radius: 999px; padding: 5px 11px;
  font-size: 12px; font-weight: 700; white-space: nowrap;
}
.ci-status-dot { width: 6px; height: 6px; border-radius: 50%; background: currentColor; flex-shrink: 0; }
.ci-status-pill.status-activo { background: var(--ok-bg); color: var(--ok); border-color: color-mix(in srgb, var(--ok) 30%, transparent); }
.ci-status-pill.status-inactivo { background: var(--off-bg); color: var(--off); border-color: color-mix(in srgb, var(--off) 30%, transparent); }
.ci-status-pill.status-cerrado { background: #ece7fb; color: #6d4fc4; border-color: #cabdf0; }

/* Info del cliente: body ─────────────────────────────────────────────────── */

.ci-body { padding: 16px 18px; display: flex; flex-direction: column; gap: 18px; }

.ci-product-btn {
  display: flex; align-items: center; justify-content: space-between;
  width: 100%; border: 1px solid var(--border); background: var(--bg);
  border-radius: 999px; padding: 8px 8px 8px 16px; font: inherit; font-weight: 600; font-size: 13.5px;
  color: var(--text-dim);
}
.ci-product-btn[disabled] { cursor: not-allowed; }
.ci-product-icon {
  width: 28px; height: 28px; border-radius: 50%; background: #f1e6fb;
  display: flex; align-items: center; justify-content: center; font-size: 14px; flex-shrink: 0;
}

.ci-temp-row { display: flex; align-items: baseline; justify-content: space-between; gap: 10px; margin-bottom: 9px; }
.ci-temp-title { font-size: 13.5px; font-weight: 600; }
.ci-temp-value { font-size: 12.5px; white-space: nowrap; }
.ci-temp-value strong { font-weight: 800; margin-right: 4px; }
.ci-temp-bar { position: relative; height: 6px; border-radius: 999px; background: var(--border); }
.ci-temp-fill { position: absolute; inset: 0; border-radius: 999px; background: var(--cold); width: 0%; transition: width .2s; }
.ci-temp-tick { position: absolute; top: -3px; width: 2px; height: 12px; background: var(--bg); border-radius: 1px; }

.ci-sections { display: flex; flex-direction: column; }
.ci-section { border-top: 1px solid var(--border); }
.ci-section:first-child { border-top: none; }
.ci-section > summary {
  display: flex; align-items: center; gap: 8px;
  margin: 0 -18px; padding: 12px 18px;
  background: color-mix(in srgb, var(--brand) 9%, var(--surface));
  font-size: 11.5px; font-weight: 700; letter-spacing: .04em; text-transform: uppercase; color: var(--brand-dark);
  cursor: pointer; list-style: none;
}
.ci-section > summary:hover { background: color-mix(in srgb, var(--brand) 16%, var(--surface)); }
/* :focus-visible en vez de :focus — así un click con mouse no deja el aro
   azul por defecto del navegador, pero la navegación por teclado sigue
   teniendo un indicador de foco (con el color de marca, no el azul nativo). */
.ci-section > summary:focus { outline: none; }
.ci-section > summary:focus-visible { outline: 2px solid var(--brand); outline-offset: -2px; }
.ci-section > summary::-webkit-details-marker { display: none; }
.ci-drag { color: var(--border); font-size: 13px; cursor: grab; }
.ci-chevron { margin-left: auto; transition: transform .15s; color: var(--text-dim); font-size: 11px; }
.ci-section:not([open]) > summary .ci-chevron { transform: rotate(180deg); }
.ci-section-body { display: flex; flex-direction: column; gap: 12px; padding-bottom: 14px; }

.ci-field { display: flex; flex-direction: column; gap: 5px; font-size: 12.5px; font-weight: 600; color: var(--text-dim); }
.ci-field-label { display: flex; align-items: center; gap: 6px; }
.ci-field-max { margin-left: auto; font-weight: 600; color: var(--text-dim); text-transform: none; letter-spacing: 0; }

.ci-calif-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; align-items: start; }
/* El selector abierto ocupa las 2 columnas para que las opciones (algunas con
   texto largo, ej. "Tengo presupuesto, pero ajusto según propuesta") tengan
   espacio — el panel no puede flotar por fuera de la tarjeta porque el panel
   (.channel-info-pane) recorta overflow-x. */
.ci-calif-grid > .ci-field:has(.ci-calif-select[open]) { grid-column: 1 / -1; }

.ci-calif-select { border: 1px solid var(--border); border-radius: 8px; background: var(--surface); }
.ci-calif-select summary {
  display: flex; align-items: center; justify-content: space-between; gap: 8px;
  padding: 8px 10px; font-size: 13px; font-weight: 500; color: var(--text);
  cursor: pointer; list-style: none;
}
.ci-calif-select summary::-webkit-details-marker { display: none; }
.ci-calif-caret { color: var(--text-dim); font-size: 10px; flex-shrink: 0; transition: transform .15s; }
.ci-calif-select[open] > summary .ci-calif-caret { transform: rotate(180deg); }

.ci-calif-options { border-top: 1px solid var(--border); padding: 4px; }
.ci-calif-option {
  display: flex; align-items: center; justify-content: space-between; gap: 12px;
  padding: 8px 9px; border-radius: 6px; font-size: 13px; font-weight: 500; color: var(--text); cursor: pointer;
}
.ci-calif-option:hover { background: var(--bg); }
.ci-calif-option-points { color: var(--text-dim); font-weight: 700; font-size: 12px; flex-shrink: 0; }
.ci-calif-option.is-selected { background: #ece7fb; color: #4c3fb4; }
.ci-calif-option.is-selected .ci-calif-option-points { color: #8577d9; }

.ci-ghost-btn {
  display: inline-flex; align-items: center; gap: 6px; align-self: flex-start;
  border: 1px dashed var(--border); background: transparent; border-radius: 999px;
  padding: 8px 14px; font: inherit; font-size: 12.5px; font-weight: 600; color: var(--text-dim);
}
.ci-ghost-btn[disabled] { cursor: not-allowed; }

.ci-tags { display: flex; flex-wrap: wrap; gap: 6px; }
.ci-tag { display: inline-flex; align-items: center; gap: 5px; background: var(--bg); border: 1px solid var(--border); border-radius: 999px; padding: 4px 4px 4px 10px; font-size: 12.5px; font-weight: 600; }
.ci-tag-remove { border: none; background: transparent; color: var(--text-dim); cursor: pointer; font-size: 12px; line-height: 1; padding: 3px; border-radius: 50%; }
.ci-tag-remove:hover { color: #d1352a; background: #fdecea; }
.ci-add-btn { align-self: flex-start; border: 1px dashed var(--border); background: transparent; border-radius: 999px; padding: 7px 14px; font: inherit; font-size: 12.5px; font-weight: 600; color: var(--text-dim); cursor: pointer; }
.ci-add-btn:hover { border-color: var(--brand); color: var(--brand); }
.ci-tag-input { border-radius: 999px !important; padding: 7px 12px !important; font-size: 12.5px !important; }

/* Campos personalizados: definición global (custom_fields), valor por chat
   (prospects.custom_field_values). */
.ci-cf-field { display: flex; flex-direction: column; gap: 6px; padding: 10px 0; border-bottom: 1px solid var(--border); }
.ci-cf-field:last-child { border-bottom: none; padding-bottom: 0; }
.ci-cf-field:first-child { padding-top: 0; }
.ci-cf-header { display: flex; align-items: center; gap: 7px; font-size: 13px; font-weight: 600; color: var(--text); }
.ci-cf-icon { color: var(--text-dim); font-size: 13px; width: 16px; text-align: center; flex-shrink: 0; }
.ci-cf-help { margin-top: -2px; }
.ci-cf-checklist { display: flex; flex-direction: column; gap: 6px; }
.ci-cf-check-row { display: flex; align-items: center; gap: 8px; font-size: 13px; font-weight: 500; color: var(--text); cursor: pointer; }
.ci-cf-actions { display: flex; gap: 8px; }

.ci-footer {
  position: sticky; bottom: 0; z-index: 2;
  display: flex; flex-direction: column; align-items: stretch; gap: 6px;
  padding: 12px 18px; border-top: 1px solid var(--border); background: var(--surface); margin-top: auto;
}
.ci-footer #ci-status:empty { display: none; }
.ci-save-btn { width: 100%; padding: 11px; font-size: 14px; }

@media (max-width: 1100px) {
  .channel-layout { grid-template-columns: 260px 1fr; }
  .channel-info-pane { display: none !important; }
}

.inbox-tabs { display: flex; gap: 8px; margin-bottom: 12px; }
.inbox-tabs .chip span { opacity: .7; margin-left: 4px; }

.inbox-list {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  overflow: hidden;
}

.inbox-row {
  display: flex; align-items: center; gap: 12px;
  padding: 12px 16px;
  border-bottom: 1px solid var(--border);
  cursor: pointer;
}
.inbox-row:last-child { border-bottom: none; }
.inbox-row:hover { background: var(--bg); }

.inbox-row-main { flex: 1; min-width: 0; }
.inbox-row-top { display: flex; align-items: center; gap: 6px; }
.inbox-row-name { font-weight: 700; font-size: 13.5px; }
.inbox-row-preview { font-size: 12.5px; color: var(--text-dim); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; margin-top: 2px; }
.inbox-row-tags { display: flex; gap: 5px; margin-top: 6px; flex-wrap: wrap; }

.tag-pill { font-size: 11px; font-weight: 600; padding: 2px 8px; border-radius: 999px; background: var(--bg); border: 1px solid var(--border); color: var(--text-dim); }
.tag-pill.tag-etapa { background: var(--cold-bg); color: var(--cold); border-color: transparent; }
.tag-pill.tag-activo { background: var(--ok-bg); color: var(--ok); border-color: transparent; }
.tag-pill.tag-inactivo { background: var(--off-bg); color: var(--off); border-color: transparent; }
.tag-pill.tag-cerrado { background: #ece7fb; color: #6d4fc4; border-color: transparent; }
.tag-pill.tag-prestado { background: var(--warn-bg); color: var(--warn); border-color: transparent; }

.inbox-row-side { display: flex; flex-direction: column; align-items: flex-end; gap: 4px; flex-shrink: 0; }
.inbox-score { font-size: 12.5px; font-weight: 700; color: var(--text); }
.inbox-agent { font-size: 10.5px; font-weight: 700; letter-spacing: .02em; color: var(--text-dim); text-transform: uppercase; }

.manage-form { display: flex; flex-direction: column; gap: 10px; margin-bottom: 20px; }
.manage-form label { display: flex; flex-direction: column; gap: 4px; font-size: 12.5px; font-weight: 600; color: var(--text-dim); }
.manage-row { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }

.cards-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(280px, 1fr));
  gap: 16px;
}

.vendor-card {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.vendor-card-top { display: flex; align-items: center; justify-content: space-between; }
.vendor-status { display: flex; gap: 8px; flex-wrap: wrap; }

.status-pill {
  display: inline-flex; align-items: center; gap: 5px;
  font-size: 11.5px; font-weight: 600; color: var(--text-dim);
}
.status-pill::before { content: ''; width: 7px; height: 7px; border-radius: 50%; background: var(--off); }
.status-pill.is-on { color: var(--ok); }
.status-pill.is-on::before { background: var(--ok); }
.status-pill.is-cold { color: var(--cold); }
.status-pill.is-cold::before { background: var(--cold); }
.status-pill.is-warn { color: var(--warn); }
.status-pill.is-warn::before { background: var(--warn); }
.status-pill.is-danger { color: var(--danger); }
.status-pill.is-danger::before { background: var(--danger); }
.status-pill.is-purple { color: var(--purple); }
.status-pill.is-purple::before { background: var(--purple); }

.vendor-card-icons { display: flex; gap: 2px; }

.vendor-identity { display: flex; align-items: center; gap: 12px; }
.avatar {
  width: 40px; height: 40px; border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  font-weight: 700; font-size: 14px; color: #fff; flex-shrink: 0;
}
.vendor-name { font-weight: 700; font-size: 14.5px; }
.vendor-phone { font-size: 12.5px; color: var(--text-dim); }

.vendor-assigned {
  display: inline-flex; align-items: center; gap: 6px;
  background: var(--bg); border: 1px solid var(--border);
  border-radius: 8px; padding: 6px 10px; font-size: 12.5px; color: var(--text-dim);
  cursor: pointer;
}
.vendor-assigned:hover { border-color: var(--brand); color: var(--text); }
.vendor-assigned strong { color: var(--text); font-weight: 600; }

.vendor-block-label { font-size: 11px; font-weight: 700; letter-spacing: .03em; color: var(--text-dim); text-transform: uppercase; display: flex; align-items: center; gap: 5px; }
.vendor-prompt-preview {
  font-size: 12.5px; color: var(--text-dim); line-height: 1.5;
  max-height: 4.5em; overflow: hidden; position: relative;
}
.vendor-prompt-preview::after {
  content: ''; position: absolute; bottom: 0; left: 0; right: 0; height: 1.5em;
  background: linear-gradient(transparent, var(--surface));
}

.vendor-keywords { font-size: 12.5px; color: var(--text-dim); }
.keyword-chip { display: inline-block; background: var(--bg); border: 1px solid var(--border); border-radius: 999px; padding: 2px 9px; margin: 2px 4px 0 0; font-size: 11.5px; }

.vendor-actions { display: grid; grid-template-columns: repeat(3, 1fr); gap: 6px; margin-top: auto; }
.vendor-actions .btn { padding: 6px 8px; font-size: 12px; text-align: center; }
.vendor-actions .btn[disabled] { opacity: .45; cursor: not-allowed; }
.vendor-actions .btn-danger { color: #d1352a; }
.vendor-actions .btn-danger:hover { background: #fdecea; border-color: #f3b7b0; }

code { background: var(--bg); border: 1px solid var(--border); border-radius: 4px; padding: 1px 5px; font-size: 12px; }

.drawer-header {
  display: flex; align-items: center; justify-content: space-between;
  padding: 16px 20px; border-bottom: 1px solid var(--border);
}
.drawer-header h2 { margin: 0; font-size: 16px; }

.drawer-body { padding: 18px 20px; overflow-y: auto; }

.prospect-facts { display: grid; grid-template-columns: 1fr 1fr; gap: 8px 16px; margin-bottom: 20px; font-size: 13px; }
.fact-label { color: var(--text-dim); }
.fact-value { font-weight: 600; }

.section-title { font-size: 12px; text-transform: uppercase; letter-spacing: .04em; color: var(--text-dim); margin: 0 0 10px; }

.thread { display: flex; flex-direction: column; gap: 8px; }
.bubble { max-width: min(85%, 560px); padding: 8px 12px; border-radius: 12px; font-size: 13.5px; line-height: 1.4; white-space: pre-wrap; }
.bubble-user { align-self: flex-start; background: var(--bg); border: 1px solid var(--border); border-bottom-left-radius: 3px; }
.bubble-assistant { align-self: flex-end; background: var(--brand); color: #fff; border-bottom-right-radius: 3px; }

.settings-form { padding: 18px 20px; display: flex; flex-direction: column; gap: 14px; overflow-y: auto; }
.settings-form label { display: flex; flex-direction: column; gap: 6px; font-size: 13px; font-weight: 600; color: var(--text-dim); }
.settings-form .field-group { display: flex; flex-direction: column; gap: 14px; }
.settings-form .field-group[hidden] { display: none; }
.settings-form input, .settings-form select, .settings-form textarea { font-weight: 400; color: var(--text); }
.settings-form textarea { resize: vertical; font-family: ui-monospace, monospace; font-size: 12.5px; }
.hint { font-weight: 400; }
.hint-block { display: block; }
.cf-options-textarea { font-family: inherit !important; font-size: 13.5px !important; }

/* No usamos <label> aquí a propósito: envolver el trigger + panel del
   dropdown en un <label> hace que el navegador reenvíe cualquier click
   dentro (incluidos los de las opciones) como un click extra al control
   asociado (el botón), reabriendo el panel justo después de seleccionar. */
.cf-type-field { display: flex; flex-direction: column; gap: 6px; font-size: 13px; font-weight: 600; color: var(--text-dim); }

.cf-type-trigger {
  display: flex; align-items: center; gap: 8px; width: 100%; text-align: left;
  font: inherit; font-size: 13.5px; font-weight: 500; color: var(--text);
  border: 1px solid var(--border); border-radius: 8px; background: var(--surface); padding: 8px 10px;
}
.cf-type-trigger-icon { width: 20px; text-align: center; flex-shrink: 0; color: var(--text-dim); }
.cf-type-trigger .filter-caret { margin-left: auto; color: var(--text-dim); font-size: 11px; }
.cf-type-panel { min-width: 320px; max-height: 320px; overflow-y: auto; }
.cf-type-option { align-items: flex-start; gap: 10px; }
.cf-type-option-icon { width: 20px; text-align: center; flex-shrink: 0; color: var(--text-dim); margin-top: 1px; }
.cf-type-option-text { display: flex; flex-direction: column; gap: 1px; }
.cf-type-option-text .hint { font-size: 12px; }
.cf-type-option .ct-check { margin-top: 1px; }

.cf-required-box {
  flex-direction: row !important; align-items: flex-start; gap: 10px;
  background: var(--bg); border: 1px solid var(--border); border-radius: 10px; padding: 12px 14px;
  cursor: pointer;
}
.cf-required-box input[type="checkbox"] { margin-top: 2px; flex-shrink: 0; }
.cf-required-box strong { display: block; font-size: 13.5px; color: var(--text); }

.settings-actions { display: flex; align-items: center; justify-content: flex-end; gap: 12px; }
.settings-actions-left { justify-content: flex-start; }
.settings-status { font-size: 12.5px; color: var(--text-dim); }
.settings-status.ok { color: var(--ok); }
.settings-status.err { color: #d1352a; }

/* ── Vista Dashboard ─────────────────────────────────────────────────────── */

.dash-tabs { margin-bottom: 16px; }

.dash-panel {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  padding: 20px;
}

.dash-hero { display: flex; align-items: center; gap: 12px; margin-bottom: 18px; }
.dash-hero-icon { font-size: 26px; }
.dash-hero h3 { margin: 0; font-size: 16px; }

.dash-cards-row { display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: 12px; }

.dash-note {
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 14px 16px;
  background: var(--bg);
}
.dash-note strong { display: block; font-size: 13.5px; margin-bottom: 4px; }
.dash-note p { margin: 0; font-size: 12.5px; color: var(--text-dim); }
.dash-note-ok { background: var(--ok-bg); }
.dash-note-ok strong { color: var(--ok); }
.dash-note-warn { background: var(--warn-bg); }
.dash-note-warn strong { color: var(--warn); }
.dash-note-cold { background: var(--cold-bg); }
.dash-note-cold strong { color: var(--cold); }

.stat-card {
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 4px;
}
.stat-value { font-size: 22px; font-weight: 700; }
.stat-label { font-size: 12px; color: var(--text-dim); }

.dash-status {
  display: flex; align-items: center; gap: 14px;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 18px 20px;
  margin-bottom: 18px;
}
.dash-status h3 { margin: 0 0 2px; font-size: 15px; }
.dash-status-dot { width: 16px; height: 16px; border-radius: 50%; flex-shrink: 0; }
.dash-status-ok { background: var(--ok-bg); }
.dash-status-ok .dash-status-dot { background: var(--ok); }
.dash-status-warn { background: var(--warn-bg); }
.dash-status-warn .dash-status-dot { background: var(--warn); }
.dash-status-off { background: var(--off-bg); }
.dash-status-off .dash-status-dot { background: var(--off); }

.dash-bars { display: flex; flex-direction: column; gap: 12px; }
.dash-bar-row { display: grid; grid-template-columns: 120px 1fr 40px; align-items: center; gap: 10px; }
.dash-bar-label { font-size: 13px; color: var(--text-dim); }
.dash-bar-track { background: var(--bg); border-radius: 999px; height: 10px; overflow: hidden; }
.dash-bar-fill { height: 100%; background: var(--brand); border-radius: 999px; }
.dash-bar-value { font-size: 13px; font-weight: 700; text-align: right; }

.health-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(260px, 1fr)); gap: 14px; }
.health-card { border: 1px solid var(--border); border-radius: var(--radius); padding: 14px 16px; }
.health-card-top { display: flex; align-items: center; gap: 10px; margin-bottom: 12px; }
.health-card-top strong { font-size: 13.5px; }
.health-score { margin-left: auto; font-size: 20px; font-weight: 700; color: var(--brand); }
.health-bars { display: flex; flex-direction: column; gap: 8px; }
.health-bar { display: grid; grid-template-columns: 70px 1fr 30px; align-items: center; gap: 8px; font-size: 12px; color: var(--text-dim); }

/* ── Vista Productos ─────────────────────────────────────────────────────── */

.products-search-wrap { max-width: 420px; margin-bottom: 16px; }

.products-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(260px, 1fr));
  gap: 16px;
}

.products-empty {
  grid-column: 1 / -1;
  display: flex; flex-direction: column; align-items: center; justify-content: center;
  text-align: center; gap: 6px;
  background: var(--surface); border: 1px dashed var(--border); border-radius: var(--radius);
  padding: 70px 20px;
}
.products-empty-icon { font-size: 30px; margin-bottom: 6px; opacity: .5; }
.products-empty h3 { margin: 0; font-size: 15px; }
.products-empty .btn { margin-top: 10px; }

.product-card {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.product-card-top { display: flex; align-items: flex-start; justify-content: space-between; gap: 8px; }
.product-card-name { font-size: 14.5px; font-weight: 700; }
.product-card-delete { flex-shrink: 0; }
.product-card-price { font-size: 17px; font-weight: 700; color: var(--brand-dark); }
.product-card-desc { font-size: 13px; color: var(--text-dim); }
.product-card-qty {
  align-self: flex-start;
  font-size: 11.5px; font-weight: 600; color: var(--text-dim);
  background: var(--bg); border: 1px solid var(--border); border-radius: 999px;
  padding: 2px 9px;
}

.product-form-row { display: grid; grid-template-columns: 1fr 100px; gap: 10px; }

/* ── Vista Catálogo IA ───────────────────────────────────────────────────── */

.page-heading { display: flex; align-items: flex-start; gap: 12px; margin-bottom: 16px; }
.page-heading-icon {
  width: 38px; height: 38px; flex-shrink: 0; border-radius: 10px;
  background: color-mix(in srgb, var(--brand) 12%, transparent);
  display: flex; align-items: center; justify-content: center; font-size: 17px;
}
.page-heading h3 { margin: 0 0 2px; font-size: 16px; }

.catalog-toolbar { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; margin-bottom: 14px; }
.catalog-search-wrap { flex: 1; min-width: 220px; margin-bottom: 0; }

.switch-field { display: inline-flex; align-items: center; gap: 8px; font-size: 13px; color: var(--text-dim); cursor: pointer; white-space: nowrap; }
.switch { position: relative; display: inline-block; width: 36px; height: 20px; flex-shrink: 0; }
.switch input { position: absolute; opacity: 0; width: 100%; height: 100%; margin: 0; cursor: pointer; }
.switch-track {
  position: absolute; inset: 0; background: var(--off-bg); border: 1px solid var(--border);
  border-radius: 999px; transition: background .15s ease;
  pointer-events: none; /* deja pasar el clic al <input> real que está debajo */
}
.switch-track::after {
  content: ''; position: absolute; top: 1px; left: 1px; width: 16px; height: 16px;
  background: #fff; border-radius: 50%; box-shadow: 0 1px 2px rgba(0,0,0,.25);
  transition: transform .15s ease;
}
.switch input:checked + .switch-track { background: var(--brand); border-color: var(--brand); }
.switch input:checked + .switch-track::after { transform: translateX(16px); }

.catalog-bulk-bar {
  display: flex; align-items: center; gap: 12px;
  background: color-mix(in srgb, var(--brand) 8%, transparent);
  border: 1px solid color-mix(in srgb, var(--brand) 25%, transparent);
  border-radius: var(--radius); padding: 8px 14px; margin-bottom: 14px; font-size: 13px; font-weight: 600;
}
.catalog-bulk-bar[hidden] { display: none; }

.catalog-vendor-list {
  display: flex; flex-direction: column; gap: 2px; max-height: 220px; overflow-y: auto;
  border: 1px solid var(--border); border-radius: 8px; padding: 6px;
}
.catalog-vendor-list .filter-panel-empty { padding: 6px; margin: 0; }
.catalog-vendor-list .filter-option { flex-direction: row; font-weight: 400; color: var(--text); }

.catalog-card-top { display: flex; align-items: flex-start; justify-content: space-between; gap: 8px; }
.catalog-card-check { margin-top: 2px; accent-color: var(--brand); flex-shrink: 0; }
.catalog-card-tags { display: flex; flex-wrap: wrap; gap: 6px; }
.catalog-card-tag {
  font-size: 11.5px; font-weight: 600; color: var(--text-dim);
  background: var(--bg); border: 1px solid var(--border); border-radius: 999px; padding: 2px 9px;
}

/* ── Vista Motor de Automatizaciones ─────────────────────────────────────── */

.page-heading-row { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; margin-bottom: 16px; flex-wrap: wrap; }
.page-heading-row h3 { margin: 0 0 2px; font-size: 16px; }

.automation-card-top { display: flex; align-items: flex-start; justify-content: space-between; gap: 8px; }
.automation-card-badge {
  align-self: flex-start;
  font-size: 11px; font-weight: 700; letter-spacing: .02em; color: var(--text-dim);
  background: var(--off-bg); border-radius: 999px; padding: 2px 9px;
}
.automation-card-badge.is-active { color: var(--ok); background: var(--ok-bg); }
.automation-card-steps { font-size: 13px; color: var(--text-dim); margin: 0; }

.automation-template-list { display: flex; flex-direction: column; gap: 8px; }
.automation-template-option {
  display: flex; align-items: center; gap: 10px; text-align: left;
  font: inherit; border: 1px solid var(--border); background: var(--surface);
  border-radius: 10px; padding: 12px 14px; cursor: pointer;
}
.automation-template-option:hover { border-color: var(--brand); background: color-mix(in srgb, var(--brand) 5%, transparent); }
.automation-template-option-text { display: flex; flex-direction: column; gap: 2px; flex: 1; min-width: 0; }
.automation-template-option-title { font-size: 13.5px; font-weight: 700; }
.automation-template-option-desc { font-size: 12.5px; color: var(--text-dim); line-height: 1.4; }
.automation-template-option-chevron { font-size: 18px; color: var(--text-dim); flex-shrink: 0; }
.automation-scratch-btn { width: 100%; border-style: dashed; color: var(--text-dim); }

.automation-editor-modal { width: min(640px, 92vw); }

.automation-steps-list { display: flex; flex-direction: column; gap: 10px; }
.automation-step {
  border: 1px solid var(--border); border-radius: 10px; padding: 12px; background: var(--bg);
  display: flex; flex-direction: column; gap: 8px;
}
.automation-step-top { display: flex; align-items: flex-start; gap: 8px; }
.automation-step-day {
  display: flex; flex-direction: column; align-items: center; gap: 2px;
  font-size: 10.5px; font-weight: 700; color: var(--text-dim); text-transform: uppercase; flex-shrink: 0;
}
.automation-step-day input { width: 44px; text-align: center; padding: 6px 4px; font-weight: 700; color: var(--text); }
.automation-step-title { flex: 1; min-width: 0; }
.automation-step-hour { display: flex; align-items: center; gap: 4px; font-size: 12.5px; color: var(--text-dim); flex-shrink: 0; }
.automation-step-hour input { width: 46px; text-align: center; padding: 6px 4px; }
.automation-step-message { width: 100%; font-family: inherit !important; font-size: 13px !important; }
.automation-step-remove { flex-shrink: 0; }

.automation-editor-footer { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; }
.automation-editor-footer-right { display: flex; align-items: center; gap: 12px; }

.audience-chip-row { margin-bottom: 0; }
.audience-score-range { display: flex; align-items: center; gap: 8px; color: var(--text-dim); }
.audience-score-range input { flex: 1; min-width: 0; }

/* ── Vista Disponibilidad ─────────────────────────────────────────────────── */

.avail-queue-badge {
  align-self: flex-start; flex-shrink: 0;
  font-size: 12.5px; font-weight: 600; color: var(--danger);
  background: var(--danger-bg); border-radius: 999px; padding: 5px 12px;
  white-space: nowrap;
}

.avail-tabs { margin-bottom: 18px; }
.avail-tab-badge {
  display: inline-flex; align-items: center; justify-content: center;
  min-width: 16px; height: 16px; padding: 0 4px; margin-left: 2px;
  background: var(--danger); color: #fff; border-radius: 999px; font-size: 10.5px; font-weight: 700;
}
.avail-tab-badge[hidden] { display: none; }

.avail-panel[hidden] { display: none; }

.avail-status-kpis {
  display: grid; grid-template-columns: repeat(6, 1fr); gap: 12px; margin-bottom: 16px;
}
.avail-status-kpi {
  background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius);
  padding: 12px 14px; box-shadow: var(--shadow);
  display: flex; flex-direction: column; gap: 4px;
}
.avail-status-kpi-top { display: flex; align-items: center; gap: 6px; }
.avail-status-kpi-dot { width: 8px; height: 8px; border-radius: 50%; flex-shrink: 0; }
.avail-status-kpi-value { font-size: 20px; font-weight: 700; }
.avail-status-kpi-label { font-size: 12px; color: var(--text-dim); }

.avail-agent-card { gap: 10px; }
.avail-agent-card-top { display: flex; align-items: center; justify-content: space-between; }
.avail-agent-identity { display: flex; align-items: center; gap: 10px; }
.avail-agent-updated { font-size: 12px; color: var(--text-dim); }

.avail-status-dropdown { position: relative; }
.avail-status-trigger {
  font: inherit; display: inline-flex; align-items: center; gap: 6px;
  border: 1px solid var(--border); border-radius: 999px; padding: 5px 12px;
  font-size: 12.5px; font-weight: 600; cursor: pointer; background: var(--bg); color: var(--text);
}
.avail-status-panel {
  position: absolute; top: calc(100% + 6px); left: 0; z-index: 5; min-width: 200px;
  background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius);
  box-shadow: 0 8px 24px rgba(16, 24, 40, .12); padding: 6px;
}
.avail-status-panel[hidden] { display: none; }
.avail-status-option {
  display: flex; align-items: center; gap: 8px; width: 100%; text-align: left;
  font: inherit; font-size: 13px; border: none; background: transparent; border-radius: 8px;
  padding: 7px 8px; cursor: pointer; color: var(--text);
}
.avail-status-option:hover { background: var(--bg); }

.avail-kpis-toolbar { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; margin-bottom: 16px; }
.avail-team-pill { font-size: 12.5px; color: var(--text-dim); }
.avail-range-option {
  display: block; width: 100%; text-align: left; font: inherit; font-size: 13px;
  border: none; background: transparent; border-radius: 8px; padding: 7px 8px; cursor: pointer; color: var(--text);
}
.avail-range-option:hover { background: var(--bg); }

.avail-kpi-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; margin-bottom: 20px; }
.avail-kpi-card {
  background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius);
  padding: 14px 16px; box-shadow: var(--shadow);
}
.avail-kpi-card-label { display: flex; align-items: center; gap: 6px; font-size: 12.5px; color: var(--text-dim); margin-bottom: 6px; }
.avail-kpi-card-value { font-size: 22px; font-weight: 700; }

.avail-cola-banner {
  background: var(--danger-bg); color: var(--danger); border-radius: var(--radius);
  padding: 10px 14px; font-size: 13.5px; font-weight: 600; margin-bottom: 14px;
}
.avail-cola-banner[hidden] { display: none; }
.avail-cola-row {
  display: flex; align-items: center; gap: 12px;
  background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius);
  padding: 12px 16px; margin-bottom: 10px;
}
.avail-cola-icon { color: var(--danger); flex-shrink: 0; }
.avail-cola-info { flex: 1; min-width: 0; }
.avail-cola-name { font-weight: 700; font-size: 13.5px; }
.avail-cola-phone { font-size: 12.5px; color: var(--text-dim); }
.avail-cola-wait { font-size: 12.5px; color: var(--text-dim); white-space: nowrap; }

.avail-config-card {
  background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius);
  padding: 16px; margin-bottom: 10px; display: flex; flex-direction: column; gap: 14px;
}
.avail-config-card-row { display: flex; align-items: flex-start; gap: 12px; }
.avail-config-card-icon {
  width: 34px; height: 34px; flex-shrink: 0; border-radius: 9px;
  background: color-mix(in srgb, var(--brand) 12%, transparent);
  display: flex; align-items: center; justify-content: center; font-size: 15px;
}
.avail-config-card-text { flex: 1; min-width: 0; }
.avail-config-card-text strong { display: flex; align-items: center; gap: 8px; font-size: 13.5px; }
.avail-config-card-text p { margin: 4px 0 0; }
.avail-config-card .switch { margin-top: 2px; flex-shrink: 0; }

.avail-phone-row { display: flex; gap: 8px; }
.avail-phone-row input { flex: 1; min-width: 0; }
.avail-phone-list { display: flex; flex-wrap: wrap; gap: 8px; }
.avail-phone-chip {
  display: inline-flex; align-items: center; gap: 6px;
  background: var(--bg); border: 1px solid var(--border); border-radius: 999px;
  padding: 4px 6px 4px 12px; font-size: 12.5px;
}
.avail-phone-chip button { border: none; background: transparent; cursor: pointer; color: var(--text-dim); font-size: 13px; padding: 2px; }
.avail-phone-chip button:hover { color: var(--danger); }

.avail-minutes-row { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.avail-minutes-row input[type="number"] { width: 70px; }

.avail-preview-box {
  border: 1px solid var(--border); border-radius: 10px; padding: 12px 14px; background: var(--bg);
}
.avail-preview-box-warn { background: var(--warn-bg); border-color: color-mix(in srgb, var(--warn) 30%, transparent); }
.avail-preview-box-warn p:first-of-type { color: var(--warn); font-weight: 600; }
.avail-preview-label { font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: .03em; color: var(--text-dim); margin-bottom: 6px; }
.avail-preview-note { margin: 6px 0 0 !important; font-size: 12px; }

#avail-priority-table td, #avail-priority-table th { vertical-align: middle; }
.avail-priority-stepper { display: inline-flex; align-items: center; gap: 8px; }
.avail-priority-stepper button {
  width: 24px; height: 24px; border-radius: 6px; border: 1px solid var(--border); background: var(--surface);
  cursor: pointer; font-size: 14px; line-height: 1; color: var(--text);
}
.avail-priority-stepper button:hover { background: var(--bg); }
.avail-priority-stepper span { min-width: 18px; text-align: center; font-weight: 700; }

@media (max-width: 900px) {
  .avail-status-kpis { grid-template-columns: repeat(3, 1fr); }
  .avail-kpi-grid { grid-template-columns: repeat(2, 1fr); }
}

@media (max-width: 720px) {
  .kpis { grid-template-columns: repeat(2, 1fr); }
  #search { margin-left: 0; width: 100%; }
  .dash-bar-row { grid-template-columns: 90px 1fr 30px; }
}